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Cancellation and Refund Policy

Cancellation and Refund Guidelines

At Startaviacrick, we aim to ensure a seamless experience for all users. This policy outlines our procedures for cancellations and refunds, providing transparency and clarity.

Cancellation Procedure

You may cancel your account or subscription at any time. To begin the cancellation process, please contact our support team through the methods provided on our website or app. While we aim to process cancellations quickly, some services may remain active until the end of the current billing or subscription period.

Refund Guidelines

Refunds are available under the following conditions:

  • Subscription Refunds: If you cancel your subscription, you may qualify for a partial refund based on the remaining term. Refunds are generally processed within a reasonable period after your cancellation request.
  • In-App Purchases: Refunds for in-app purchases will be evaluated on a case-by-case basis. If you encounter issues with a purchase or believe you are eligible for a refund, please provide detailed transaction information to our support team.
  • Technical Difficulties: Should you experience technical issues that hinder your use of our services, report the problem to our support team. We will investigate and may offer a refund or alternative solutions as needed.

Please note that certain fees or charges may be non-refundable. We reserve the right to refuse refund requests that do not align with our policy or involve misuse of our services.

Requesting a Refund

To request a refund, contact our support team with the following details:

  • Your account details or order number.
  • The reason for your refund request.
  • Any supporting documentation or screenshots, if available.

Our support team will review your request and respond in a timely manner. Thank you for your patience as we address your concerns.

By using our services, you confirm that you have read and understood this Cancellation and Refund Policy. We may update this policy occasionally, and any changes will be posted on this page.